British Airways flight delay compensation
What you're entitled to if your British Airways flight was delayed or cancelled, and how to claim it directly — no claims company needed.
British Airways and UK261/EU261
British Airways handles claims through its Customer Relations team. As a full-service carrier with more long-haul routes, BA delays are more likely to fall into the higher, long-haul compensation band.
Frequently asked questions
How much compensation can I get from British Airways for a delayed flight?
Between £220 and £520 per passenger under UK261/EU261, depending on the flight distance and how many hours late you arrived. Use the calculator above for your exact figure.
How do I claim compensation from British Airways?
Claim directly with British Airways through their customer service or claims form — you don't need a claims company, which would take a cut of your payout.
Guidance last checked 28 September 2026. Not affiliated with British Airways.